Thank you for visiting and shopping at Butterfly Ageless Beauty. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 5 business days and at your door in 14-21 business days. We don’t ship super fast because we want to give you the best shipping rates. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
If you order more than one item, your items WILL arrive at different times. Please don’t expect all items to arrive in one big package.
To give you the best prices and lower shipping rates, we ship via Standard Shipping and arrival times are 14-21 days*. Our customers don’t mind the small extra wait for the best price. We have found that our customers often don’t need the item immediately and prefer to save a few dollars and get the item a little later than normal.
* Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. No P.O. Boxes please.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
If you received your order damaged, please contact us to file a claim and get a refund. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.